Paddington Station — Where to Meet Your Driver
The Taxi Deck (upper level) — pre-booked private hire zone.
Meeting point
On the Taxi Deck (upper level), in the pre-booked private hire zone (W2 6AA), under the Pre-booked sign. Your driver meets you there with a name board. Lifts are available to the Taxi Deck.
- 1Head towards Platforms 12-14
- 2Take the escalator or stairs up to the Taxi Deck Lifts are available.
- 3Walk past the main black cab queue
- 4Meet your driver under the Pre-booked sign In the pre-booked private hire zone on the Taxi Deck (W2 6AA). Your driver has a name board with your name.
Tap to enlargeCan’t find your driver?
Don’t worry — contact us 24/7 on WhatsApp or call us and we’ll connect you with your driver right away.
Tip: the free station Wi-Fi works for WhatsApp — message us as soon as you arrive.
Meet & greet included
Your driver meets you at the pickup point with a name board. No extra charge.
We track your train
If it’s delayed, your pickup adjusts automatically. Out early? Message us on WhatsApp and we’ll bring your driver forward.
Free cancellation
Cancel free up to 24 hours before your pickup.